BIGBAT FREQUENTLY ASKED QUESTIONS (BIGBAT FAQS)
– Chips are the turnover rebate for all players on 5pm daily.
– Users can get more free chips by finding more downline players, and get SUPER PLAYER REBATE daily!
– Chips can be used for these selected games: Ekor, Lion King, Poker Win, Sexy Gaming, Play8, Horse Racing RCB988 and Lucky365.
– 1 Chip=1MYR
By sharing your own QR Code to your friends, you can get more free chips if your friends starting playing BIGBAT Casino. Super Player aka Upper Player can get approximately 0.1%~0.3% rebate from their downline players everyday.
So what are you waiting for? Share up your code to the public and earn an infinity profits now!
– At the login phase in the app, click on “help”, the choose your corresponding problem
– Forget password?
– Forget ID?
– By receiving your One Time Password via phone number or email, you can change or find back what you are looking for.
- Go to “Me”
- Select Edit Personal Information.
- Click on Mobile No.
- By receiving One Time Password, change your new phone number and click send.
- Key in the verification code.
- Done.
- Click on “Me”.
- Select “Bank Account”
- Select “Add bank account”
- Choose the bank you want to bind in.
- By entering the verification code that sent to your phone, you are all done until now.
- Click on “Me”.
- Select “Bank Account”.
- Click on the “Edit Icon” at the upper right.
- Delete your bank account.
Reminder: Players cannot delete the last bank account.
Make sure you logged out from other games, there will be a “Playing…” prompt display at the module on the game when you are not logged out.
– Click on the game module and Quit it, then you are able to login the other games.
You cannot play once the game is under maintenance.
If you are locked inside the game, you can seek for help from our customer service team and they will help logging you out manually.
Most of the players had feedback they can’t login Lion King app by inserting their ID and password.
No you don’t have to…
Just enter Lion King via BIGBAT Game Lobby.
- It means the games are accepted by suing chips, such as: Ekor, Lion King, Poker Win, Sexy Gaming, Play8, Horse Racing RCB988 and Lucky365.
- 1 Chip=1MYR
Top Up will be rejected based on these reasons:
- Receipt is not clear enough.
- No time/date/transfer amount/bank account is shown on above.
- Recepient referrence is not legal. (Such as: buy thing, stocks, sales…which will suspected on criminal action)
If your betting turnover is below one time multiple of your top up amount, then you are not able to withdraw your winnings.
Example: Top up RM1000, bet RM100 (turnover =100)
Register a Free Account – Use the referral code: YjhkNWMw
Enter Your Details – Provide your username, phone number, and password.
Account Verification – Verify your account through a link sent via SMS. Please check your messages.
First Login – After successful verification, log in with your username and password.
Start Playing – Once logged in, you can explore and enjoy a wide variety of casino games.
Players can contact our customer service anytime in several languages in any sector of questions, for example: Top Up/Withdrawal/Game Complaint and etc.